The Bay House

                   Lake View Guest House

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Terms & Conditions of Business


 

Thank you for choosing to book with Bay House we look forward to welcoming you.


Prices

The price includes Bed & Breakfast. 

Acceptance of Children

Sorry, we do not allow under 18s at this property.

Cancellation and Insurance

By making your booking, our agreement is a legal contract.

Your first nights room rate is chargeable in all circumstances. If you cancel your booking up to seven days in advance of your arrival date only the first nights stay would be chargeable, however if you cancel within seven days prior to your arrival date you are liable to pay for the booking in full.

We would recommend that you take out cancellation insurance to cover any costs as unforeseen circumstances do arise. 

Check in times – 12 Noon until 5pm

We kindly request that you advise us prior to check in day your estimated time of arrival, this will ensure that we are here to greet you in person.  Your accommodation will be available to you from 12 noon on the day of arrival, unless otherwise arranged.  We request all guests check in by 5pm, unless otherwise arranged with us in advance. 

Departure

Please be ready to leave the accommodation by 10.00am on the day of departure.

Pets

Sorry, we do not allow any pets.

Early departures - A charge may be incurred of up to the full value of the booking for unscheduled departure of guests. The remaining length of stay left and whether or not the room can be re-booked for the remaining period will determine the value of any charge incurred.

Damages and Breakages

Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge to cover these costs if you did not report this.  Guests behaving irresponsibly and causing distress to other guests will be asked to leave after settling their bill in full. 

General

Please note: No smoking anywhere on the premises, no takeaway foods and no ironing in any of our rooms, thank you.

 

 

Non-availability of Accommodation

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation.  If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Privacy Policy

Any data collected during the course of this booking will be stored on our premises.  With your permission we may from time to time contact you about promotions and offers.  We will not share your details with any third party.


A warm welcome awaits you at Bay House